O is for...Observation

O is for...Observation


As I was thinking of what to write for this month’s newsletter, O is for Ouch came to mind. The reason? An unfortunate family matter that is still niggling at me. Katie suggested I leave the unpleasant experience behind and consider O is for...Opportunity or Optimism. Then Charlotte came up with O is for...Observation “because observation is an integral part of reading body language as well as persuading and influencing others.” Where would I be without my great team?!

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