O is for...Observation
I was thinking of what to write for this month’s newsletter, O is for Ouch came
to mind. The reason? An unfortunate family matter that is still niggling at me.
Katie suggested I leave the unpleasant experience behind and consider O is
for...Opportunity or Optimism. Then Charlotte came up with O is for...Observation
“because observation is an integral part of reading body language as well as
persuading and influencing others.” Where would I be without my great team?!
Click here to read on...